I am still using Mal's eCommerce FREE Shopping Cart, so it's not surprising that I am having trouble getting it to do everything I want it to do. But, thanks to the support forum, I did find the code I needed to add to each BUY NOW link to stop people from ordering more than one of an item. Well, it almost stops everyone. All someone has to do is click on an item more than once, and it will show up multiple times in the cart. But at least they can't change the number available in the cart any more. That will have to do for now, since every page in the Catalog has a prominent notice that they need to contact me before buying, if they want more than one of an item.
We ran into an unexpected glitch on selling two of an item to a customer recently. Our toys are not new, although we do strive to offer ones that look new or close to it. The buyer was pleased with one of the items, but in comparing the two was not happy that one looked like it had been washed and had shrunk in size a little. I didn't even notice it, but the buyer sure did. We offered a small discount and all was well. But that has caused us to rethink allowing anyone to buy more than one of an item, since the comparison might cause this to happen again. Particularly when we have already received a request to buy that same item again at full price, but we don't have any more in stock.
We have had our first experiences with abandoned shopping carts, too. I abandon carts myself occasionally, so I can't really complain. It's just at this stage of the process I would like to know why they left. I tried emailing one person who abandoned the cart, to ask for some help understanding if it was something in my setup that caused them to leave, but did not receive an answer.
As I get more and more items listed online, the sheer physical task of being able to find the items that have been sold is getting more difficult. That's not going to be an easy problem to solve, since storage space is my problem. Looking for an item means stacking and unstacking quite a few plastic tubs, looking for the specific item. There has to be a better way, but I haven't figured it out yet.
We hope you will find the lovie you are looking for in our DIRTY BUTTER Plush Animal Shoppe CATALOG. But we have many more toys in stock than we have listed, so please Contact Us if you don't see what you are looking for. If we don't have it in stock, we will search the Internet for it. If we still can't find it, we will post your request on our Plush Memories Lost Toy Search Service Facebook Page.
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